Hello, I’m CYTK.
How can I help?

The next leap forward in AI-powered mobile applications, CYTK provides virtual assistant technology to help techs do their work faster, with greater accuracy and with improved human capability.

CYTK | Virtual Assistant for Automotive Technicians

A virtual assistant that provides hands-free access to OEM repair information right at the vehicle

CYTK Smart Search

Detailed Procedures

View step-by-step repair procedures including illustrations.

Parts & Labor Estimates

Get parts and labor estimates, including OEM part # and MSRP with a simple voice command.

Component Specifications

Ask for and receive OEM component specifications.

Component Illustrations

View detailed component location and illustrations published by OEMs.

Scheduled Maintenance

Access OEM Scheduled Maintenance by mileage, age, or indicator.

Recall Information

Get open recall information for a specific Year, Make, and Model provided by NSTSA.

Interaction History

View a complete history of interactions in an at-a-glance format and one-click command resend.

Value proposition

Real time access to OEM repair content right at the vehicle.

Cause

  • Save time

    Easy, immediate access to vehicle specific OEM repair content right at the vehicle.

  • Expand human capability

    Access to key vehicle information and procedures at the vehicle will improve the capability of technicians.

  • Improve repair knowledge & consistency

    Providing easy access to detailed repair procedures, parts and labor estimates, illustrations and vehicle specifications will drive consistent use and improve repair quality.

Effect

  • Drive operational efficiency

    Improve individual and overall shop productivity and efficiency.

  • Knowledge

    Expanded human capability will enable continuous learning and knowledge.

  • Higher repair quality

    Consistent utilization of key repair information.

Benefit

  • Return on investment

    Technicians will become more efficient producing more repair hours and improving your bottom line.

  • Employee satisfaction

    Making human interaction with technology seamless will expand capability and improve satisfaction within the work environment.

  • Customer satisfaction & loyalty

    Consistent quality repairs, improving customer satisfaction and owner loyalty.

A vast market

The US auto aftermarket is valued at $318.2B, equaling more than 2.3% of the US GDP. In 2018, US dealerships wrote more than 310 million repair orders, with service and parts sales totaling more than $116B. A handful of companies control both marketplaces.

Voice of
the customer

67% of technicians take over 3 minutes to find required information on each repair. 35% take over 5 minutes per repair.

87% of technicians are using their cell phones to look up vehicle repair information.

61% state that voice is imperative when their hands and vision are occupied.

40% of technicians are searching for and viewing YouTube vidoes on vehicle repair.

Who’s involved?

Bryan Levenson

Founder | CEO

Jorge Olmos

Co-Founder | VP of Software Development

Martin Gregory

Co-Founder | Director of Software Development

David Ziegler

VP of Operations

Kate Schneider

CTO

Dr. Gavin Henderson

Director of Data Science

Reavis Sutphin-Gray

Software Engineer

David Currie

Head of Finance

Patrick Weinkam

Co-Founder

Darr Aley

Kirk Bradley

Doug Aley

Ted West

Les Silver

Thomas Calloway

Mike Roberts

Andy Fulton